IT Infrastructure & Network Engineer

Find the career you deserve

  • The Role
Good customer service skills and a deep understanding of the Microsoft suite of OS products is an essential, as well as experience in network troubleshooting and design. As a member of the Install Team you will be acting as Nostra’s representative when dealing with a customer, in both an onsite and remote capacity.
  • Responsibilities

You will be required to engage with the Project Manager and sales team throughout the lifecycle of an install including audit, scoping, project planning, project implementation and completion.

Teamwork will be a key element of this role, working alongside other members of the Install Team ensuring an install is completed within the scheduled timeframe.

Excellent communication skills are expected including managing the customer’s expectations right from the very beginning of an install and updating all tickets with clear and concise information.

There may also be a requirement to complete after hours’ work, along with nationwide and international travel, which will be agreed in advance of scheduling.

If there are any obstacles preventing you from achieving your roles, it is your duty to inform the Project Manager or Line Manager of same.

  • Requirements
  • Three years plus of experience supporting corporate and SME networks
  •  Current Microsoft certification – ideally MCITP (Server) or equivalent
  • Excellent customer relations and troubleshooting skills
  • Capable of installing Server 2012 R2, Hyper-V, Exchange, and Office 365
  • A current MCITP (Enterprise Admin) or the 2012 MCSE
  • Experience in an IT Services Company similar to Nostra
  • Other Microsoft certifications
  • Experience in SharePoint, Office 365, Azure
  • Networking experience (VLAN’s, Routing, Scanning), router, and firewall configuration (SonicWALL, Cisco)
  • Installing and migrating Windows servers
  • Hyper-V experience
  • Experience with Online Backup configuration and support
  • Experience with high level installations
  • Preferred Experience/Skills
  • Hyper-V standalone and cluster deployments
  • VMware standalone and cluster deployments
  • Office 365 planning and migration (Exchange Online, SharePoint)
  • Windows Server (all versions)
  • Networking (VLANs, Routing, Scanning)
  • Security Appliances (Cisco, SonicWALL, Checkpoint, Juniper)
  • Microsoft Azure (vNets, Virtual Machines, Site2Site Connectivity, Remote App, SQL)
  •  Enterprise Mobility Suite deployments
  • Apple Mac experience
  • Linux

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We transferred to Nostra for managing our network in October 2016 and immediately felt confident that our system would be brought up to the best possible standards of monitoring and maintenance.  We are happy that the latest in best practice guidelines are now in place and that our network is now on a fully stable footing.  Business continuity is obviously a key priority and they have put in place a robust system of replication and backups with a regular monitoring system.

The staff in Nostra know their IT and they have expertise in every aspect together with relationships with Microsoft and other key partners in the industry.  They manage everything IT for us apart from our core banking system and they have built a relationship with that provider also.

I am happy to recommend them as a strong network services provider

Operations Manager

“Seamless, Efficient, and Hassle Free”

“We have worked with Nostra as our Technology Partner since 2011. During that time we have moved our mail to Microsoft O365, upgraded our servers, and deployed Microsoft Virtualisation. In tandem with Nostra we have reviewed and upgraded our Business Continuity Plan and have put disaster recovery failover in place. All of these initiatives have been accomplished in a seamless, efficient, and hassle free manner with no down time to the company. Nostra always conduct due diligence before any move and come up with business driven and cost effective solutions. They are very adept at providing the latest software solutions and advice with a customer centric focus.”

Office Manager

“I have more time to focus on my business”

“Although Nostra have committed to 30 minute support, the support engineers are usually online and fixing any issue within 5 or 10 minutes and we’re generally back up and running within the 30 minutes. They provide an excellent service and more importantly leave me with more time to focus on my business.

I would have no hesitation in recommending Nostra to any company who wish to cut IT costs without jeopardizing any service levels.”

Managing Director

“The Service We Receive is Unlike Any Other”

“We chose Nostra as our IT provider because they understand our business and give a proactive approach to managing our IT. They provide the fastest response time from any IT company in our market but much more than this they advise us on keeping our systems stable and our costs down.

They engage with our other vendors to ensure that once we make a call to Nostra any IT worry will be resolved.

The efficient running of our technology systems is crucial to the smooth running of our business. They have become a key IT manager to our business. From analysing our systems they have saved us a lot of money, we run more systems from less machines and we do so in a stable fashion. Our employees are an integral part of our business and our employees choose Nostra Systems.

The service we receive from Nostra Systems is unlike that given to us by any previous provider.”

Financial Controller