Managed IT Support

All the expert support your business needs

Why you need managed support...

Imagine having your own dedicated in-house team of tech experts, but without the overheads. That’s what Nostra provide. Our consultative-led approach delivers a layer of security, governance and advice over all your IT decisions and implementations that are tailored to your needs.

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IT Support

Nostra managed IT support

Defining how IT support should be delivered with the right solutions for your business.

Full-End User Support

Around-the-clock support to end-user staff seven days a week.

Third Party Engagement

We work with third parties on behalf of our client.

Where permitted, Nostra will engage with your third party suppliers on technical issues on your behalf, until resolution.

With third parties where Nostra are the partner of record, i.e. Microsoft, Veeam, Datto, Adobe, we take full management of these engagements on your behalf.

Co-Managed IT

Access to our vast range of IT resources and abilities that compliment your in-house team, allowing you to deliver in all the areas your business needs.

Security Management

Installing a software system that will monitor 24/7 the entire IT network for security issues. Alerts such as email account or server breaches are immediately triggered.

Consultancy & Network Design

We design solutions to solve IT problems such as networking issues.

Duplicated IP addresses, unable to connect to local files or printer shares, or simply slow performance are some examples.

Management Of Servers

24/7 support for server related issues so that they operate at peak performance. Management of hardware, software, security, and backups to ensure they meet your business needs.

Patch Management

Product improvements are made almost daily by service providers. We ensure all patch updates are implemented. Ransomware will exploit known vulnerabilities in systems. Patching prevents this.

Monthly Reporting

Issued in PDF format in a user-friendly layout. Monthly reports will give you an insight into the performance and security of your systems.

Fully Outsourced IT Manager

A dedicated first point of contact for immediate response, continuously focusing on the needs and priorities of your users.

The IT outsourcing management that Nostra provide to us is critical to our day to day operations and Nostra work proactively to understand every aspect of our company in an attempt to ensure the smooth running of the business. What Nostra do better than anyone else is free up management time. They allow us to focus on what’s important to our business while they look after every aspect of our IT platform. The service they provide is second to none.

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Why choose us

Why Nostra?

Trust

Trust is paramount to our values. We know the importance of your data and strive to provide the best service that gives you peace of mind.

Expertise

Our team has unparalleled product knowledge and experience. Whatever your IT requirements are, we can deliver.

Commitment

We help your business grow and succeed. We know how to implement improved outcomes that will genuinely benefit your business.

Our Services

Take charge of your business operations and discover your true potential with our advanced solutions.

Our dedication to ongoing improvement and staying current in the dynamic realm of IT. means we always keep pace with the latest trends. Our clients can have peace of mind, knowing they are in reliable hands with us.

Managed IT Support

Cloud Solutions

Security & Compliance

Network & Infrastructure

Professional Services

Modern Workplace

Procurement & Licensing

Business Continuity

AI Services

Let's work together

For information on Managed IT Support or any of our services, don’t hesitate to reach out to us. We’re here to assist you.