Reliable, responsive IT support that keeps your business moving

Managed IT means having one partner take responsibility for keeping your technology running properly, supporting your people and making sure your IT keeps pace with the business.

With Nostra, that means an in-house Irish team looking after your users, devices, servers, network and Microsoft 365 environment. We provide proactive monitoring and maintenance, onsite and remote support, security, backup monitoring and a clear technology roadmap, all for a predictable monthly cost, typically priced per user.

Our service is backed by 24/7 monitoring, with round-the-clock support options available where required. And when you call us, you're dealing with Nostra's own team in Ireland, not an outsourced call centre.

Fully managed or co-managed

If you don't have an internal IT team, we can effectively become your IT department, taking responsibility for the day-to-day operation and ongoing management of your technology.

If you already have an IT person or team, our co-managed service works alongside them. Your team keeps control of the areas they know best, while Nostra fills the gaps with monitoring, out-of-hours cover, specialist security, cloud and networking expertise, escalation support and additional resources for projects.

For larger or regulated organisations, we can also provide dedicated managed services with named engineers and service management.

What's included

Our Managed IT service can include:

• Unlimited helpdesk support by phone, email, portal and Teams
• 24/7 proactive monitoring, patching and maintenance
• Onsite engineers nationwide
• Microsoft 365 administration
• Joiner, mover and leaver management
• Backup monitoring and recovery testing
• A built-in security baseline, with additional protection available through Cloud Shield 365
• Named account management
• Quarterly service reviews and an IT roadmap
• Live dashboards and SLA reporting

The important difference is that Nostra doesn't just wait for something to break. We monitor and maintain the environment proactively and help you plan what comes next.

And because Nostra can also provide cyber security, Microsoft cloud, connectivity and voice, AV, print and professional services, you can consolidate much more of your technology with one partner rather than managing multiple suppliers.

How pricing works

We don't believe a small business with one location should be priced the same way as a complex organisation operating across multiple sites. We assess your existing environment, understand what's required and agree the scope before we start. Most Managed IT services are then priced on a predictable per-user, per-month basis, so costs scale with your organisation and you know what is covered. See how our pricing works.

Why Nostra

We've been supporting organisations since 2006 and today work with more than 1,000 customers. Our support is delivered through our teams in Dublin, Cork, Galway and Belfast, and isn't outsourced. And the numbers matter: 1,000+ organisations supported, 98% client retention, 4.9/5 customer satisfaction, ISO 27001:2022 certified, and a certified Microsoft, SonicWall and HP partner.

Ultimately, managed IT shouldn't be about closing tickets. It should mean fewer problems, faster support, better security and a technology plan that helps the business move forward.